Shipping policy
SHIPPING POLICY
Order processing: Orders are typically processed and shipped within 1-3 business days of purchase, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping rates and delivery times: Shipping costs and estimated delivery times are calculated and displayed at checkout based on your location and selected shipping method. Delivery times are estimates only and are not guaranteed by AscendLabz.
Eligibility: All products are sold strictly for laboratory research use by individuals 18 years of age or older. By placing an order, you confirm that you meet this requirement and that you are purchasing for lawful research purposes only.
Lost, delayed, or damaged shipments: AscendLabz is not responsible for delays caused by the shipping carrier, customs, or circumstances beyond our control. If your order arrives damaged or does not arrive, please contact us at srlewis000000@gmail.com so we can assist you.
International shipping: If we ship to your country, you are responsible for any customs duties, taxes, or import fees charged by your country. Please check your local regulations regarding research chemicals before ordering, as it is your responsibility to ensure these products may be lawfully imported into your jurisdiction.